Customer Service

Shipping & Delivery
Shipping for our products is free of charge for delivery in Nicosia. For other cities the shipping fee is the one charged by the courier and will be paid by the customer when picking up their order from the couriers offices. Approximate delivery time for Nicosia is maximum 2 working days and 4 working days for other cities depending on availability of stock.
Privacy & Security
A.T.TELECOM Ltd Current Privacy Policy A.T.TELECOM Ltd is committed according to the law on the protection of personal data (Act 138 of 2001) to take all necessary measures for the protection of the users’ personal data and the respect of their private life. I.Which information is Personal Data Personal Data is any information relating to a live identified natural person or an identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his identity. More specific, with regard to A.T.TELECOM's users, Personal Data are: (a) The details provided by a subscriber during the registration/ordering, i.e. name, surname, address or e-mail address. (b) The user’s access/visit data which are kept for statistical purposes.
Returns & Replacements
Returns are gladly accepted to our store within 21 days of purchase provided that the products are in the condition that they were bought.
Ordering
1. A.T.TELECOM Ltd Online Store 1.1 A.T.TELECOM Ltd Online Store offers to companies and individuals the opportunity to purchase telecommunication products, to create a shopping basket and to make electronic payments. 1.2 The A.T.TELECOM Ltd Online Store Services are offered to registered companies and to individuals who have completed the 18th year of age.